Catalog Eligibility Requirements for Shops on Facebook and Instagram

Commerce Manager lets you connect an existing or new catalogue while setting up a shop. Your shop can only use one catalogue.

A catalogue must be eligible for Shops on Facebook or Instagram. Catalogs must:

• Contain the correct type of items: Shops are for selling physical goods. You can’t select a catalog containing a different type of inventory such as hotels, flights, destinations, vehicles or home listings.

• Not already be connected to a shop: You can’t select a catalog if it’s already being used for another shop in Commerce Manager.

• Have the correct Business Manager permissions: You must be a Business Manager admin and your business account must own the catalog. You must also have permission to manage the catalog.

• Contain at least one item: Your catalog must contain at least one item up to a maximum of 10 million. If not, add items or delete some items before you set up your shop.

• Contain valid product links: Check that product links in your catalog lead to the item's specific product page on your business's website where people can learn more about or buy that exact item. Links must begin with http:// or https://. They must be hosted on your business’s website domain, not a website domain claimed by another business or one owned by Facebook, such as a Facebook business Page. Links should use the same website domain that you added in Business Settings under Brand Safety > Domains. For example, if your domain is "jaspersmarket.com", your items should have links on this domain, such as "http://www.jaspersmarket.com/products/clothing/blue_shirt". Depending on how you manage your catalog, edit items manually, edit your data feed or edit items on your partner platform to update their links and wait for any updates to sync to your catalog.